AllVoices is a workplace tool that promotes diversity, equity, and inclusion by providing employees a safe place to speak up about issues in real-time without fear of mistreatment or retaliation. This always-on listening tool, coupled with an encrypted communication channel and case management system, empowers companies to address issues proactively, improving culture, increasing productivity, and mitigating the risk of reputational damage and lawsuits. Customers include Zillow Group, Electronic Arts, Instacart, GoPro, MongoDB, FabFitFun, and TrueCar.
The EEOC has found that 75% of incidents of harassment go unreported. In part, this is because employees lack a way to speak up in a way that feels comfortable for them. AllVoices’ mission is to create safe and healthy workplaces for all by giving everyone a voice and companies a platform to listen at scale.
AllVoices has a strong team of advisors and investors including Sukhinder Singh Cassidy (Boardlist/StubHub), Susan Fowler (Uber whistleblower), Spencer Rascoff (Zillow), Adam Miller (Cornerstone) and more.
We’re a small, female-founded, fast-growing, culture-focused, venture-backed startup dedicated to building products that shape the future of work.
As a team, we practice what we preach: we work to cultivate an environment in which people feel comfortable bringing their full selves to the office every day.
Customer Success Manager
We’re looking for a Customer Success Manager to join AllVoices’ Customer Success team, to help drive our customers’ positive experience and success with our product, ensuring retention. Our ideal candidate is organized, proactive, possesses strong communication skills, and is confident in managing several different ongoing projects at once. The ideal candidate will work well in a quick-paced, startup environment, and be an outside-the-box thinker. This is a great opportunity to get in on the ground floor of our fast-growing company and work with leaders at exciting companies around the world.
Driven and Dedicated -- you are eager to jump in and take proactive steps to improve the customer’s experience. You see a challenge and immediately think of how it can be improved.
Creative Problem Solver -- you are communicative, quick on your feet, and resilient. You think of creative solutions and collaborate well with others to understand and solve a need.
Organization Focused -- you keep people on track. You keep organized, juggle multiple projects, and continue to find new ways to improve productivity.
Relationship Builder -- you enjoy talking to people. You are empathetic, understanding, and positive. You enjoy helping others in their goals, ask questions, and strive to develop genuine relationships with others.
Collaborative -- you welcome candid feedback and input from teammates and are open to discussing new ideas and strategies to move the business forward. You share best practices and learn from others.