Sustaining Strong Culture During Rapid Growth

"We were able to customize the tool to leverage language aligned with our culture and built internal routing rules to support workplace concerns process our People Team manages, with a focus on promotion workplace + psychological safety."
Adrienne Gemperle
Chief People Officer
The Problem

As Sweetgreen entered a period of rapid growth they wanted to provide their Team Members with a secure place to anonymously report workplace questions or concerns. They needed a modern and digitally-enabled platform that allowed their People Partners to engage with the reporting employee further.

The Solution

Sweetgreen’s Enterprise solution includes Anonymous and Non-Anonymous Reporting, Pulse Surveys, Case Manager, custom URL, logo inclusion, and more. They utilize specific Case Manager features including routing rules and tagging admins to work across the People Team efficiently and make their lives easier.

The Results

AllVoices and Sweetgreen teamed up to make language, locations and department customizations to resonate with Team Members across 150+ locations in the US. They leveraged routing rules and other features to support current processes around employee relations and workplace concerns. With these automations in place they can focus more on promoting culture in the workplace and psychological safety.