Episode 108

Global Head of People Analytics at PayPal, Dr. Serena Huang- Asking and Acting on Employee Feedback

About the episode
In this episode of Reimagining Company Culture, we’re chatting with Dr. Serena Huang, Global Head of People Analytics at PayPal. With over 17 years of experience, she has led HR functions in Finance and Tech organizations operating in 27 countries across North America, South America, Africa & Europe.
About the guest
Dr. Serena Huang is currently the Global Head of People Analytics & HR Technology at PayPal. She is a thought leader in people analytics, HR technology, future of work, and employee experience with deep expertise spanning large multinationals including GE and Deloitte. Her recent interviews appeared on the Data Chief podcast, Workforce.com and Rallyware. Dr. Huang is also a long-time practitioner of mindfulness and leads guided meditations in corporate settings to boost employee well-being. As a data analytics executive, Dr. Huang is passionate about leading change, building high-performing global teams, and helping business leaders see data as an asset in large organizations. She excels at showing executives the “art of the possible” through both 1-on-1 dialogues and facilitated hands-on workshops, and co-creating customizable, scalable solutions in predictive analytics in HR, Workplace Strategy, Supply Chain and Litigation domains. Dr. Huang has built and led on-shore/off-shore analytics teams and capabilities from the ground up in highly matrixed multi-national corporations over the past 10 years. She welcomes global opportunities outside the U.S. or U.S. companies with significant global footprint.
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