Staring at spreadsheets and switching between platforms in an attempt to address concerns, spot patterns and get ahead of trends before they become bad habits is an encourmous challenge. With Case Manager from AllVoices, you have an easy-to-read overview dashboard showing trends, time to respond, and other important metrics.
Collecting, collating, and investigating feedback can take many hours and multiple platforms. With a case manager, your ‘to do’s & need to knows’ are templated out and available in one single location for tracking and organizing all feedback.
Template Questions
Standardize Your Feedback and Concern Investigations:
- What is the issue type? (Harassment or bias, Culture issues, General feedback or questions, Ethics and compliance, Diversity, equity & inclusion, COVID-19 questions or concerns, policy violation, termination, retaliation, leave of absence, performance issues, special accommodations, other)
- Select the issue subtype (e.g. Harassment or bias: intimidation or bullying, Sexual advances, Physical assaults, Verbal abuse or threats, Unwelcome jokes, Unwanted physical contact, Subtle bias, Other)
- Date of submission?
- Department?
- Location?
- Issue raised by?
- Claim raised against?
- Summary of feedback?
