This article is part of our new State of Employee Feedback Series which will interview a diverse mix of HR experts and thought leaders with a goal of better understanding their perspectives on the current state of and future of HR.
I've heard HR leaders say that this is HR's moment. The role has become increasingly valued, strategic, and more complex. This is in large part due to it being a job seeker's market and the evolving expectations of candidates driven by the times and by generational differences. Contributing factors include the mutli-generational workforce, Black Lives Matter movement, and changes brought by COVID ranging from increased remote work to the need for employer supported mental health benefits and resources.
As the HR job has gotten bigger, there will be increased automation to handle more routing tasks. That's going to enable HR business partners to be higher touch and spend more time with individuals. In partnership with DEI, HR is being held accountable to listen, create safe spaces, and ensure companies have a culture of inclusion and belonging. Policies that feel progressive such as improved parental leave, pay transparency, and pay equity are increasingly becoming more standard.
In remote and hybrid workplaces, HR is going to have to be more attentive to make sure people continue feeling a sense of connection and engagement. They also need to create mechanisms that protect remote and work-from-home employees from being penalized when it comes to work assignments, recognition, and promotions.
I welcome the bigger role HR has to play going forward. In the past, leaders engaged with HR at varying levels often depending on their own understanding of the role and the value it adds. Today, the role has become so vital to hiring, engagement, and overall business success that its importance is a no brainer. I personally look forward to playing a more active role in organizational strategy as well as short and long term planning. I'm excited to help leaders create healthy, inclusive workplaces where employees have a purpose and sense of belonging.
Normalizing hybrid and remote work, flexibility, shorter work weeks, and expanded physical and mental health care will be a necessity as companies compete for talent and I look forward to being on the front line supporting leaders in making that happen.