AllVoices — HR Case Management

Collect, manage, and resolve workplace issues all in one place.

HR case management helps document and track employee disputes or grievances. By ensuring that each employee is given a fair and equitable hearing, HR case management helps to ensure that all employees are treated fairly, protecting the organization from costly legal issues.

AllVoices — HR Case Management
Strengthen Employee Relations

Why Customers Love Our HR Case Management Tool

Leading companies trust AllVoices to help uncover workplace issues
Efficiently Uncover and Resolve Issues
Automate Workplace Reporting

Efficiently Uncover and Resolve Issues

With streamlined workflows, audit-ready investigation templates, and the ability to follow up on reports using our anonymous 2-way communication tool, AllVoices makes it easy to uncover and resolve workplace issues.

Customizable

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Easy to Manage

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Enhanced tracking and reporting
Simple Case Management

Enhanced tracking and reporting

Our HR Case Manager provides a central repository to track and report cases in one place, which helps administrators understand what's happening in the workplace and take steps to address any systemic issues.
Improved employee experience
Build Culture

Improved employee experience

By using data and analysis to identify common themes and trends, AllVoices is able to help administrators understand what's happening in the workplace and take steps to address any systemic issues. As a result, employees are able to enjoy a healthier and more inclusive work experience.

Customizable

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Easy to Manage

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The Leading Anonymous Reporting Platform.
See why customers love using AllVoices.
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4.5 / 5 - G2

4.7 / 5 - Capterra

Anonymous Reporting Platform
Identify, Investigate, And Track Employee Issues All In One Place.

AllVoices offers a variety of different tools to help organizations uncover workplace issues and resolve any problems that could hinder productivity.

Product FEATURES

Just a couple of things we do to make it easier for you.

Here are just some of our many features.

Compliance

With our OIG, SOC2, and SOX compliance, you can trust that your sensitive information is secure and protected with Allvoices.

Auto Blocking

Allow employees to block specific administrators from being able to review their anonymous reports.

Admin Notifications & Reminders

Create automated workflows and notifications to stay organized and respond to anonymous feedback in a timely manner.

PDF Exporting

Export case details to PDF for further analysis, distribution, and/or record keeping.

Case Merging

Make HR case management more efficient and organized by merging multiple cases into one.

Insights & Analytics

Analyze trends & recurring issues by exporting real-time data with dynamic, presentation-ready charts & data

Survey Templates

Track employee satisfaction with our customizable anonymous surveys and ready-to-use templates

Integrations

AllVoices Works With
The Tools You Use

We integrate with best-in-class tech tools.
View Integrations

Frequently Asked Questions

What is AllVoices?

AllVoices is an Employee Feedback Management Platform (EFMP) that empowers employees to anonymously provide feedback, ask questions, share positive input, and report harassment, bias, or culture issues directly to their company’s leadership.

We collect and present all employee submissions into an encrypted, easy-to-read dashboard of patterns, trends, and actionable insights.

What value do your customers receive with AllVoices that they don't get with a traditional whistleblower tool?

While we provide the same compliance that a traditional whistleblower hotline would, AllVoices is an Employee Feedback Management Platform (EFMP). Our platform empowers employees to provide anonymous feedback, ask questions, share positive input, report harassment, bias, or culture issues directly to their company's leadership in real time.

The value of AllVoices is shown with reduced turnover and increased feedback - AllVoices receives 12x the amount of cases as a traditional whistleblower hotline. The way our customers look at it is, if they can prevent even one regretted exit, with employee turn over costing 6-9 months of that employee's salary, they have saved money by purchasing a tool. We recently had a client say if AllVoices helps avoid 1 litigious or PR situation it pays for a decade of the platform.

We already have a great culture - why would we need AllVoices?

That's great, we actually find that the best cultures get the most feedback through AllVoices. Employees of a company with great culture typically do not want to cause their company reputational damage by going to Glassdoor or the press, they believe their company will take action, and they would prefer to stay at the company and address the issue.

We see that companies with the best cultures really thrive from AllVoices as their employees see leadership promoting an inclusive and trusting environment. With healthy cultures, people feel the responsibility to speak up & ensure that culture is maintained. As your employees see that feedback is actioned upon, they'll trust you with more serious feedback you'd be unlikely to get otherwise.

Is this tool trying to replace HR?

No. We want people who are comfortable going to HR to report an experience to continue doing so. But we know that in many cases employees are afraid of retaliation or don’t want to come forward.

We are creating this platform so that these voices are heard and so that participating companies can be more informed. This service is a tool that can help HR and other company leaders act proactively to address difficult issues.

How does AllVoices help improve Glassdoor reviews?

90% of our customers see their Glassdoor scores increase within the first 6 months of implementing AllVoices. Employees often share reviews because they do not know of an internal channel to speak up and want to see change take place.

If the change can take place before the employee chooses to leave the organization and can be done through an internal system, employees feel less of a need to air grievances publicly. Instead, our customers see higher rated Glassdoor reviews because their employees are happier and more engaged in the organization.

What impact can I expect AllVoices to have on my organization?

AllVoices provides real-time data about cultural health, so your company can identify and address early cultural signals before they become organizational norms. For example, 75% of incidents of harassment are never reported, which means that companies aren’t aware and employees aren’t able to drive change.

With AllVoices, employees have a safe, anonymous place to report their concerns, including harassment and other issues, without having to come forward personally.

Why are other companies switching to AllVoices from a traditional whistleblower hotline?

AllVoices is different from traditional whistleblower hotlines because it was built with employees in mind, and is an entirely anonymous and user-friendly web-based platform. All reports are collected in a single case management system with sophisticated administrative permissions that allow leadership to assign, track, manage, resolve and visualize data.

Unlike traditional hotlines, AllVoices is mobile responsive and allows an employer to follow up with a reporter easily after receiving a report.

Many of the companies we work with that have existing whistleblower hotlines see very little usage of those hotlines (roughly 1-2 reports per year depending on the company’s size).

With AllVoices, companies typically receive around 60-80 reports a year for companies with roughly 1000 employees. These companies see the value in having a place to capture all types of feedback, not just the issues that are severe enough to be reported to a whistleblower hotline. This helps those companies implement change as soon as they’re aware of a challenge or a potential solution before finding out via Glassdoor or an exit interview.

How does AllVoices help reduce turnover?

According to Work Institute's 2020 Retention Report (based on 2019 findings): 78% of the reasons employees quit their jobs in 2019 could have been prevented by their employer. Two of the top categories are career development and manager behavioral reasons.

Other reasons could involve pay, micromanagement, harassment, bias, or any other number of issues. With a competitive employment market, employees are likely to find a new employer, rather than address or try to solve an issue and risk retaliation. When employees are given a way to uplevel feedback without fear of reprisal, they more readily share that feedback and allow leadership to identify issues that may be encouraging employees to leave. Employees who feel heard, valued, and safe are less likely to leave a company.

What types of feedback and reports can I expect to get through AllVoices?

Companies can choose to customize AllVoices to capture relevant and specific information for their organization. The platform encourages positive, neutral, and negative feedback related to culture, growth, harassment or bias, and more.

Is AllVoices SOX compliant? Can it replace a traditional whistleblower hotline?

Yes, AllVoices satisfies Sarbanes-Oxley requirements and can be used as a compliant whistleblower hotline. In addition to the web-based platform, there is also an option to have a call-in line. We serve public companies across a range of industries and sizes to address their compliance needs.

What does AllVoices do to secure and protect data and sensitive information?

AllVoices uses multiple security measures to ensure the safety of your data. Any data entered into AllVoices is fully secured using Advanced Encryption Standard (AES-256) and uniquely generated encryption keys. All access to AllVoices is highly restricted, monitored, and logged.

What if someone submits a false report?

We take precautions to prevent this, and we use pattern recognition to flag suspicious reports and to identify outliers.

Can AllVoices be used outside of the United States?

Yes, AllVoices has international capabilities and language support.

Can whistleblower complaints be sent directly to someone (auditor/legal/compliance)?

Yes, we have fully configurable routing permissions that we can set up with you to ensure compliance.

Why does AllVoices collect employees' phone numbers?

We do this so we can prevent bots and spam. As soon as we receive your phone number, we encrypt it and assign your feedback a unique ID tied back to your phone number instead. We have an anonymous messaging portal that enables us to follow up with you after you submit the report, but you can opt out of communications at any time by replying STOP to any message you receive.

Do you allow users to name others in their reports?

Our two core values are anonymity and actionability, and everything we do is organized around these values. AllVoices is designed to inform the participating company about feedback, and provide them with enough information to take action.

While you can provide names of others in your AllVoices report, you don't have to. We also ask you to report exactly what happened, when it happened, how it happened, where it happened and if the company participates in our services, we’ll let them know so they can take action.

Can administrators be blocked from certain cases?

Yes. A company can choose its case administrators. Administrators usually include ER, HR or People team members and leaders, Legal, DEI leaders, and C-level executives. With AllVoices’ advanced admin permissions, the company can determine who has access to view and respond to each report.

What types of feedback and reports can I expect to get through AllVoices?

Companies can choose to customize AllVoices to capture relevant and specific information for their organization. The platform encourages positive, neutral, and negative feedback related to culture, growth, harassment or bias, and more.

What can I submit a report about?

Anything that you’ve experienced or witnessed in the workplace. Issues can range from subtle bias to harassment to culture issues to general feedback.

We lead you through a highly structured questionnaire that enables you to quickly and easily report what you’ve experienced without having to come forward. We believe that psychological safety in the workplace is fundamental to productivity, creativity, health, and happiness.

Why do you collect phone numbers?

We do this so we can prevent bots and spam. As soon as we receive your phone number, we encrypt it and assign your feedback a unique ID tied back to your phone number instead. We have an anonymous messaging portal that enables us to follow up with you after you submit the report, but you can opt out of communications at any time by replying STOP to any message you receive.

What if someone submits a false report?

We take precautions to prevent this, and we use pattern recognition to flag suspicious reports and to identify outliers.

Do you allow users to name others in their reports?

Our two core values are anonymity and actionability, and everything we do is organized around these values. AllVoices is designed to inform the participating company about feedback, and provide them with enough information to take action.

While you can provide names of others in your AllVoices report, you don't have to. We also ask you to report exactly what happened, when it happened, how it happened, where it happened and if the company participates in our services, we’ll let them know so they can take action.

How does it work for employees?

The reporting process should take less than five minutes. To create a report, visit www.allvoices.co and click the “Submit Report” button or, if your company is already using AllVoices, go through your company’s AllVoices link.

You’ll be asked a series of questions about the issue you wish to report. If your company is not signed up with AllVoices, you’ll be prompted to provide a valid email address for a company leader (e.g., Head of HR, General Counsel). Once validated, we will reach out to the company leader to share your encrypted and anonymous report.

Can I report if I saw something that happened, but it didn’t happen to me personally?

Yes. We want bystanders to feel empowered to speak up and take action to support other people. We ask whether you are reporting something that happened to you personally or if you witnessed it.

Can AllVoices be used outside of the United States?

Yes, AllVoices has international capabilities and language support.

What types of feedback and reports can I expect to get through AllVoices?

No, employees can and do come forward in the reporting process through the de-anonymize feature or in the messaging feature, after the report has been submitted.

What if I need more help after submitting the report?

You can email us at info@allvoices.co, and we’ll help as best we can. We also have a resources page on our site that highlights services providing various types of assistance and support.

Still have questions? Email us at support@allvoices.co or visit our support center.

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