Jeffrey Fermin
November 18, 2024
-
11 Min Read

13 AI Prompts Every HR Pro Needs to Know for Workplace Investigations

A.I.

Workplace investigations move faster and more accurately when HR teams have the right inputs at the right time. AI tools have made it possible to summarize conflicting witness statements in minutes, identify policy violations in large volumes of text, and draft communications that are consistent and legally defensible. The prompts in this guide are built for exactly those tasks.

Use these with any AI tool your team already works with: AllVoices' Vera, GPT, Claude, or another model. Each prompt is designed around the specific challenges HR professionals face during investigations. See how AI supports employee relations work more broadly for the wider context beyond individual prompts.

Prompt 1: Drafting incident summaries

Investigating workplace disputes often involves sifting through multiple accounts to draft a clear, accurate incident summary. This task can take several hours as HR professionals work to piece together a coherent narrative from conflicting perspectives. AI can drastically reduce this time by pulling together information quickly and impartially.

Using a prompt like:

"Summarize the following witness statements to highlight key points of agreement and disagreement."

Here's an example of what the output might look like:

"Based on the provided statements, here's a summary: The disagreement arose over project deadlines, with Employee A feeling pressured and Employee B emphasizing team accountability. Both acknowledge the discussion became heated, with differing views on who escalated the situation. Key points to address include..."

This approach transforms a process that could take hours into a task completed in minutes, ensuring HR teams can focus on resolution rather than administrative bottlenecks.

Using AllVoices and Vera to draft incident summaries

With AllVoices, HR pros can use Vera, our AI co-pilot, to draft clear and accurate incident summaries for workplace investigations, all without needing to write prompts or copy and paste information from other tools. Vera organizes key points and generates a polished summary at the click of a button.

Unlike general AI tools, which may require you to handle sensitive information across multiple platforms, AllVoices keeps everything centralized and secure. There's no need to transfer private emails, documents, or notes. Vera works directly within the AllVoices platform, ensuring your data stays safe and compliant.

Prompt 2: Creating follow-up questions

Handling anonymous feedback or complaints often requires careful clarification. Crafting thoughtful follow-up questions is essential to uncovering the truth while maintaining a fair and unbiased process. This can be particularly time-consuming when the feedback is vague or incomplete. AI can help HR professionals develop targeted follow-up questions that keep the investigation on track.

Using a prompt like:

"Generate follow-up questions to clarify discrepancies in these employee statements."

Here's an example of what the output might look like:

"Based on the provided information, here are some follow-up questions: 1. Can you elaborate on what you meant by 'unprofessional conduct'? 2. Were there any witnesses present during the incident? 3. Can you provide specific examples of the behavior you described?"

This prompt ensures the follow-up questions are thorough and relevant, helping HR teams get the clarity they need to move forward.

Use Vera to come up with follow-up questions

HR pros can use Vera to create thoughtful follow-up questions tailored to the anonymous feedback collected through AllVoices. Vera analyzes the details of each case and drafts precise questions that keep the investigation focused and effective. With advanced AI trained to understand your organization's processes, Vera ensures your questions are accurate and aligned with how your company typically handles similar situations.

Prompt 3: Surfacing insights and trends in your data

Understanding patterns in workplace issues is essential for creating long-term solutions. Insights into recurring conflicts, policy gaps, or employee feedback trends can guide proactive strategies. AI can help surface these trends by analyzing historical data and identifying areas of concern.

Using a prompt like:

"Identify trends in workplace investigations and employee feedback from the following data."

Example outputs include identifying recurring issues around unclear remote work policies, communication gaps in cross-departmental projects, and policy areas lacking guidance for hybrid conflict resolution. This type of analysis helps HR teams take a proactive approach to workplace improvements.

Using AllVoices to surface insights and trends

AllVoices makes uncovering trends and patterns straightforward by centralizing and analyzing your organization's case and feedback data. Vera automatically generates insights every time you access your dashboard, eliminating the need for manual prompting or exporting data to external tools. HR teams can filter data by timeframes, case types, or feedback sources, and Vera delivers relevant trends tailored to your organization.

Prompt 4: Identifying policy violations

A crucial part of any workplace investigation is determining whether any company policies were violated. This often involves cross-referencing the details of an incident with the company's policy documents, a process that can be time-consuming and prone to oversight. AI can simplify this by quickly identifying potential policy breaches.

Using a prompt like:

"Analyze the following actions and determine if they align with company policy."

Here's an example of what the output might look like:

"Based on the provided actions, these sections of the company's code of conduct may have been violated: 1. Policy 3.1: Harassment in the Workplace. 2. Policy 4.2: Respectful Conduct. Consider further review of these specific policies for additional context."

By automating this initial analysis, HR teams can focus on investigating the nuances of the case, ensuring thorough and timely resolution.

Using AllVoices to identify policy violations

HR pros can use Vera to quickly and accurately identify potential policy violations during workplace investigations. By cross-referencing case details with company policies stored in AllVoices, Vera ensures that investigations stay compliant and thorough. This eliminates the need to manually review documents or search for policy references across multiple systems.

Prompt 5: Building a timeline of events

A clear timeline is essential in workplace investigations to establish what happened and when. This step can be especially challenging when dealing with multiple sources of information, including emails, interviews, and incident reports. AI can help by organizing key events into a coherent, chronological order.

Using a prompt like:

"Organize the following events into a clear timeline."

This not only saves HR teams time but ensures no critical detail is overlooked, providing a structured foundation for further analysis.

Using AllVoices to build a timeline of events

HR pros can use Vera to organize case details into a clear, chronological timeline. By analyzing the data within AllVoices, Vera identifies key moments such as reports, interviews, and follow-ups and arranges them in order to provide a full view of the case. This ensures no critical detail is overlooked while allowing HR teams to focus on resolving issues efficiently.

Prompt 6: Documenting witness interviews

Capturing accurate and concise summaries of witness interviews is a critical part of workplace investigations. These summaries help establish context and provide valuable insights into the case. However, drafting them can be time-consuming, especially when multiple interviews are involved. AI can simplify this process by generating clear and structured summaries based on raw interview transcripts.

Using a prompt like:

"Draft a summary of the following witness interview."

This prompt ensures that HR teams can quickly document critical details without sacrificing accuracy, allowing them to focus on further investigation steps.

Using AllVoices to document witness interviews

HR pros can use Vera to document clear and concise summaries of witness interviews. By processing interview transcripts and notes stored in AllVoices, Vera organizes key points and generates structured summaries that provide valuable context for the case. All of this is done securely within the AllVoices platform, ensuring sensitive information remains protected.

Prompt 7: Compiling investigation reports

Once all the evidence and testimonies have been gathered, HR teams must compile their findings into a complete investigation report. This document is crucial for outlining what occurred, what policies were involved, and any recommendations for next steps. AI can help simplify this process by drafting a well-organized report based on the investigation's key elements.

Using a prompt like:

"Create a formal investigation report based on the following findings."

By automating the report's structure, HR professionals can focus on the accuracy of the content and ensure the report is ready for leadership review or legal purposes.

Use Vera to compile investigation reports

HR teams can use Vera to compile full investigation reports that outline key findings, policy implications, and recommended next steps. By analyzing the case details stored in AllVoices, Vera generates well-structured reports that are ready for leadership review or further action. This eliminates the need for time-intensive manual drafting.

Prompt 8: Evaluating past case precedents

When dealing with complex investigations, reviewing past case precedents can provide valuable context and guidance. However, sifting through historical cases can be tedious and time-consuming. AI can quickly surface relevant past cases, summarize their outcomes, and highlight similarities to the current investigation.

Using a prompt like:

"Summarize similar past cases and their resolutions from the provided data."

This helps HR teams contextualize their current case, offering a more informed approach to resolution.

Using AllVoices to evaluate past case precedents

HR pros can ask Vera to review historical cases stored in AllVoices and surface the most relevant outcomes tailored to the current investigation. Vera evaluates the context of similar cases, summarizes their resolutions, and suggests the best course of action for your specific situation. All of this happens securely within the AllVoices platform.

Prompt 9: Preparing leadership briefings

Once an investigation concludes, HR often needs to present findings to leadership. These briefings must be concise, clear, and focused on specific insights. Crafting such summaries can be time-consuming, but AI can assist by generating structured briefs that highlight key points.

Using a prompt like:

"Draft a concise briefing for leadership on the investigation's key findings."

By automating the drafting process, HR professionals can ensure leadership receives the necessary information promptly, allowing them to make informed decisions efficiently.

Using AllVoices to prepare leadership briefings

HR teams can use Vera to generate leadership briefings that summarize investigation findings, policy implications, and recommended next steps. Everything needed is securely stored within AllVoices. Simply ask Vera to prepare a polished briefing based on case details or recent updates. This ensures leadership receives clear, specific insights while saving preparation time.

Prompt 10: Highlighting key evidence

In any investigation, certain pieces of evidence carry more weight than others. Identifying and summarizing the most relevant evidence can be a painstaking process, especially when dealing with a large volume of data. AI can simplify this by pinpointing key evidence and summarizing its importance to the case.

Using a prompt like:

"Identify and summarize the most relevant pieces of evidence from these documents."

This allows HR to focus on the investigation's most critical elements, expediting the resolution process.

Using AllVoices to highlight key evidence

HR teams can use Vera to identify and summarize the most relevant pieces of evidence during workplace investigations. Instead of manually sorting through emails, documents, or notes, simply ask Vera to surface key evidence based on the case details stored in AllVoices. Vera helps prioritize the most significant information, saving time and ensuring no critical detail is missed.

Prompt 11: Summarizing policy updates for future cases

As workplace policies evolve, it's essential for HR teams to stay informed and ensure these updates are reflected in their investigations. AI can quickly digest and summarize updates, making it easier for HR to communicate them effectively.

Using a prompt like:

"Summarize recent updates to company policies relevant to workplace investigations."

This ensures that all team members remain aligned with the latest policies, reducing the risk of non-compliance.

Using AllVoices to summarize policy updates for cases

HR teams can upload their company policies into AllVoices, where Vera can summarize and reference them as needed during workplace investigations. Vera is trained on your organization's specific policies, allowing it to provide accurate summaries and context without requiring extra steps.

Prompt 12: Suggesting resolutions and tasks

When workplace investigations conclude, deciding the next steps can be a challenge. Suggesting resolutions and specific tasks tailored to the situation is crucial to resolving issues effectively. AI can simplify this process by offering recommendations based on case details and company policies.

Using a prompt like:

"Suggest resolutions and next steps for this investigation based on the following details."

This approach provides specific steps that align with company policies and build a healthier workplace environment.

Using AllVoices to suggest resolutions and tasks

AllVoices doesn't just assist in generating resolutions. It also organizes and tracks the tasks needed to fully resolve cases. Vera analyzes the case details and recommends specific resolutions while AllVoices ensures those tasks are clearly organized and assigned, so nothing is overlooked. With everything centralized in one secure system, HR teams can confidently oversee investigations from start to finish.

Prompt 13: Drafting employee communications

Communicating investigation outcomes to employees requires a careful balance of transparency and discretion. Crafting these messages can be challenging, especially when sensitive information is involved. AI prompts can assist HR teams by providing clear, professional drafts tailored to various scenarios.

Using a prompt like:

"Write a communication to employees regarding the outcome of the investigation."

This saves time while ensuring that communication remains professional, clear, and aligned with company values.

Using AllVoices to draft employee communications

HR pros can use Vera to craft thoughtful, professional employee communications based on the outcomes of cases managed in AllVoices. Whether addressing individuals involved in a case or preparing a broader statement for the organization, Vera uses case details, feedback, and company policies to guide the messaging. Sensitive information is handled with care, protecting employees' privacy and maintaining the integrity of the investigation.

Why AI tools work better inside a dedicated investigation platform

General-purpose AI tools can handle many of the tasks in this guide. But they create a structural problem for HR investigations: sensitive case data, witness statements, and employee communications are being passed through platforms that were not built for that kind of information.

The risk is not theoretical. Data processed through general-purpose AI tools may not meet the security and confidentiality standards required for HR investigations. And when a case involves protected categories of employees or potential litigation, the chain of custody for that data matters.

AllVoices is a leading employee relations platform that helps HR teams manage ER cases, workplace investigations, anonymous reporting, and employee feedback in a single secure system. Vera, AllVoices' AI co-pilot, applies the kind of analysis described in this guide directly within the case management workflow: drafting summaries, surfacing patterns across cases, generating report language, and flagging potential policy violations, without requiring HR teams to move sensitive data between platforms.

For HR teams managing a high volume of cases, the efficiency gains from managing employee relations cases in an integrated system are significant. See how AllVoices works for teams running investigations at scale.

Stay up to date on Employee Relations news

Sign up to our newsletter

Thank you! We look forward to meeting you soon
Oops! Something went wrong while submitting the form. Please try again or use the email below to get support.
Join our newsletter for updates. Read our Terms