This post is a part of our series, Culture Champions — Spotlighting the actionable advice, tips, tricks and learnings from top ERG leaders who are making a difference in their workplaces and communities.
Meet Tiffany Cummings (she/her/hers), Senior Manager, Client Experience New Construction at Zillow Group. Tiffany is a results-driven business leader with 17+ years of experience leading account management teams. As a leader of a CE team, Tiffany is responsible for keeping a group of individual contributors motivated, engaged and focused on the right things, ensuring her team operates at a high level. Tiffany is also the VP of the ZG over 40 Network. Tiffany joined ZG over 40 with the hopes of shining a light on the wealth of knowledge and experience the 40+ age group brings to the workforce. Tiffany feels that it is critical to have a multigenerational workplace in order to appeal to, relate to, and to help all our customers unlock life’s next chapter.
When my children were young I got involved in youth programs by taking on leadership roles on various boards. Through those experiences not only did I learn to manage high-stress parents :) I was fortunate enough to meet other community leaders, one, in particular, became my mentor who really guided me throughout the beginning stages of my career in management.
I had such a rewarding experience getting involved in the community when my children were younger and now that I am an empty nester, I have been looking for another opportunity to get involved in my community. I love the idea of a multigenerational network. I believe if we surround ourselves with people who are different (whether that’s age, race, gender, sex, etc), we are able to develop a greater understanding for the importance of diversity and how embracing each other’s differences can have a huge impact not only in the workplace but in the world.
To bring awareness to the benefits of cross-generational awareness & the impact it can have and to create an environment that attracts, retains, and develops people of all ages.
To celebrate Zillow’s journey in celebrating diversity. I really believe that there is so much each generation can learn from each other and by celebrating cross-generational awareness, Zillow will be able to cultivate a well-rounded environment.
I am new to the ZG over 40 council but I am looking forward to 2022 where we will continue to promote a workplace that attracts people of all ages.
Affinity networks at Zillow are voluntary positions that help create leadership and professional development opportunities for members. In addition, it is a wonderful opportunity to meet new people!
Throughout my life I have realized that being involved within your community/network has so many benefits both personal and professional; Discovering what you are passionate about, developing confidence and leadership skills, and creating strong relationships.
Be an advocate for the network (both internally and externally). Support high-level communications for the network
Our customers at Zillow are at different life stages in life. There are so many different reasons why someone would buy, sell or rent a home that to have a team that understands that an empty nester (like myself) might have different needs from somebody who's buying their first home is critical to doing business.