Episode 121

Community-Centered Service Designer and UX Researcher, DEI Consultant, Author, and Public Speaker, Max Masure- Implementing Psychologically Safe and Universal Space Design

About the episode
In this episode of Reimagining Company Culture, we’re chatting with Max Masure, community-centered service designer and UX researcher, DEI consultant, author, and public speaker. Max believes in equity, community-centered design, and the liberation of underrepresented communities. They regularly speak on trans inclusion, imposter syndrome, ethics, and transformative culture.
About the guest
Max Masure (they/them) is a community-centered Service Designer and UX Researcher, DEI Consultant, Author, and Public Speaker. They were named one of the most influential leaders of DEI in 2019 and 2020 by Hive Learning and by Engati CX in 2021. They recently supported the United Nations in their efforts to improve engagement on their Sustainable Development Goals, trained Doctors Without Borders to better serve their employees and donors, trained a global hotel company to better serve their transgender and gender non-conforming customers, and they are currently advising the Service Design Network Organization as a founding member of their Diversity, Education, and Inclusion Advisory Board. They believe in equity, community-centered design, and the liberation of underrepresented communities. They regularly speak on trans inclusion, imposter syndrome, ethics, and transformative culture.
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