Fully customizable HR workflows
Configurable everywhere it matters
Customization isn't a checkbox feature. It's the difference between a tool your team adopts and a tool your team tolerates.
CUSTOM INTAKE
Capture what your team actually needs
Questions, issue types, sub-issues, and branching logic are all configurable, so every report and request arrives with the context your process requires, not what a template assumed
CUSTOMIZABLE WORKFLOWS
A workflow for every HR process
Investigations, PIPs, leave, accommodations, corrective action, compliance reviews: your team builds the steps, durations, and approvals for each, and Vera works inside every one. The workflow reflects your process. Vera makes it move faster.
ROUTING & SLAS
The right case to the right person, on time
Priorities, routing rules, escalation paths, and SLAs are set by your rules. Conflict-of-interest routing keeps sensitive cases away from the wrong reviewers automatically.
TEMPLATES & PERMISSIONS
Your documents, your language, your access rules
Investigation plans, interview guides, PIP documents, and reports run from your templates. Role-based permissions decide exactly who sees what, down to the case level.
Configuration is how consistency actually happens
Consistent process with humans in the loop
Everything HR teams need, without leaving the platform
AllVoices customizations vs. rigid templates
 |
Rigid template tools | |
|---|---|---|
| The process | Yours, encoded into workflows and forms | The vendor's, imposed on every customer |
| Intake | Your questions, issue types, and branching logic | The fields that ship in the box |
| Documents | Your templates, in your language | Generic boilerplate |
| Making changes | Your admin, in the platform, same day | A services ticket and an invoice |
| Adoption | The tool matches the team, so the team uses it | Workarounds, shadow spreadsheets |
| AI inside it | Vera works within whatever you build | Fixed features, take or leave |
What’s shared in AllVoices stays in AllVoices
Intake forms, issue types, workflows, routing rules, SLAs, templates, roles, and permissions are all configurable by your team in the platform, without code or vendor services.
Yes. Investigations, PIPs, leave, accommodations, corrective action, and any process your team defines each get their own workflow with their own steps, documents, and approvals.
Yes. Investigation plans, interview guides, summaries, PIP documents, and reports can all be customized or replaced with your own, so every output is written in your language.
By your rules: case type, location, severity, and conflict-of-interest logic determine who gets assigned, who gets escalated to, and on what timeline.
Yes. Role-based permissions work down to the case level, so executive cases, legal matters, and other sensitive work stay strictly need-to-know.
No. Vera works inside whatever workflows your team builds, drafting and summarizing according to the step she's in and the policies you've uploaded.
Your team, in the platform. AllVoices supports setup, but you're never waiting on a services queue to change a form or a workflow.
Update the workflow, template, or form in place. Changes apply going forward without migrations or downtime.