People Operations

What is People Operations and how does it differ from HR?

People Operations is a strategic, data-driven approach to managing the workforce, popularized by Google in the 2010s. It applies product management and analytics disciplines to traditional HR functions, emphasizing experimentation, employee experience design, and outcome measurement. The label has spread widely in tech and tech-adjacent companies. The functional scope overlaps heavily with HR; the distinction is the operating model and mindset rather than the work itself.

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